Provide reason for receiving notification (You are receiving this email because you are Watcher of KEY-123)

XMLWordPrintable

    Issue Summary

    Issue action notification in Jira Cloud don't provide any context as to why this notification has been sent to a particular user.

    This makes troubleshooting of unwanted notifications quite troublesome, especially after the removal of Notification Helper admin tool.

    Suggestion

    Include a context/reason for receiving notification by a given user in the email body. For example:

    You are receiving this email because you are Watcher of KEY-123

    Mockup:

    Workaround

    Admins can log in as another user to impersonate them and view their notification configuration setup to help troubleshoot.

            Assignee:
            Unassigned
            Reporter:
            Illia B
            Votes:
            2 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: