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  1. Jira Platform Cloud
  2. JRACLOUD-92190

Provide reason for receiving notification (You are receiving this email because you are Watcher of KEY-123)

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      Issue Summary

      Issue action notification in Jira Cloud don't provide any context as to why this notification has been sent to a particular user.

      This makes troubleshooting of unwanted notifications quite troublesome, especially after the removal of Notification Helper admin tool.

      Suggestion

      Include a context/reason for receiving notification by a given user in the email body. For example:

      You are receiving this email because you are Watcher of KEY-123

      Mockup:

      Workaround

      Admins can log in as another user to impersonate them and view their notification configuration setup to help troubleshoot.

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            [JRACLOUD-92190] Provide reason for receiving notification (You are receiving this email because you are Watcher of KEY-123)

            Lawrence Matthew added a comment -

            Thanks for reporting this issue Illia B, 

            I wish Atlassian has made their source code open source, so folks can just add these cool simple features themselves. Requests like these tends to stay in `Gathering Interest` for years.

            Lawrence Matthew added a comment - Thanks for reporting this issue Illia B,  I wish Atlassian has made their source code open source, so folks can just add these cool simple features themselves. Requests like these tends to stay in `Gathering Interest` for years.

              Unassigned Unassigned
              1b0cbebc727b Illia B
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                Created:
                Updated: