Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-91192

When trying to enable Ranking, the button is Greyed out

XMLWordPrintable

      Issue Summary

      Ranking can be enabled in company-managed projects by accessing the board settings by clicking on the enable rank button, however, only the owner of the filter has this option.

      Users with edit filter permission will see the button greyed out

      Steps to Reproduce

      1. Go to the board settings with a user who has permission to edit the filter but is not the owner
      2. Try to enable the Rank with the "allow issue ranking" button

      Note: Nothing is mentioned about this in the documentation so this might be expected
      https://support.atlassian.com/jira-software-cloud/docs/enable-ranking/

      Expected Results

      The button should be available

      Actual Results

      The button is greyed out

      Workaround

      Users can edit the filter directly adding the order by rank syntax
      ORDER BY Rank ASC

              rcontractor@atlassian.com Reshad Contractor
              gsandoval@atlassian.com Gino S
              Votes:
              5 Vote for this issue
              Watchers:
              9 Start watching this issue

                Created:
                Updated:
                Resolved: