Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-90962

LexoRank - Issues in the Wrong Bucket

XMLWordPrintable

      Issue Summary

      500 error returned when attempting to move a ticket from one project to another

      Steps to Reproduce

      • Click on an issue to open
      • go to "..." > Move and attempt to move an issue from one project to another
      • cick Next to finalise the move

      Expected Results

      Issue is moved to another project

      Actual Results

      cannot move the issue.
      Error type: 500 Internal server error

      When running LexoRank integrity checks under https://<site>.atlassian.net/secure/GHLexoRankManage.jspa under:
      "Issue rows in valid bucket check" we get "FAILED"

      Workaround

      Contact Atlassian Support

              3bc0457693c4 Suraj Goel
              mkeshet@atlassian.com Michal Keshet (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated:
                Resolved: