Issue Summary

      When expanding the sprint picker dropdown when viewing an issue, the list of sprints returned are sorted in an inconsistent manner yielding different results at random times.

      Steps to Reproduce

      1. Browse to an issue which has the Sprint field included in the issue view/edit
      2. Click on the Sprint field to expand its picker dropdown
      3. Enable the option Only show sprints in this project

      Additionally, when we have more than 10 future sprints on the board, then the active sprint can not be seen when the check box (Only show sprints in this project ()) is on for the sprint field

      Expected Results

      The returned sprints are ordered in a consistent manner.

      Actual Results

      The sprints are displayed in an unordered manner, not alphabetical nor by their ID and they are ordered differently at random times.
      Active sprints may not be included in the list returned.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      (To be able to select the correct sprint in the dropdown, type in the sprint name. This will narrow down the suggested sprints and hopefully show the right one.)

            [JRACLOUD-90712] Sort inconsistency in the sprint field

            Hi, I'm from the team responsible for the sprint picker. I've made a change to ensure that at least one active sprint is always displayed when picking a sprint, hopefully this unblocks the majority of customers having this issue. There is more work to be done in terms of sprint ordering, but looking through the individual support cases it looks like missing active sprints is the more prominent issue that needs to be solved here.

            The change has been fully deployed to production under a feature flag, which I'll now start rolling out over the course of the next few days, however we are able to target individual customers directly to unblock where needed.

            James Broe added a comment - Hi, I'm from the team responsible for the sprint picker. I've made a change to ensure that at least one active sprint is always displayed when picking a sprint, hopefully this unblocks the majority of customers having this issue. There is more work to be done in terms of sprint ordering, but looking through the individual support cases it looks like missing active sprints is the more prominent issue that needs to be solved here. The change has been fully deployed to production under a feature flag, which I'll now start rolling out over the course of the next few days, however we are able to target individual customers directly to unblock where needed.

            This is an issue for a couple of our teams. We have tried deleting future sprints so that there are less than 10 per project to work around the issue which is inconvenient but not a big deal. It worked for some but not all users. Those users can't assign issues to the active sprint from the issue screen which is much more frustrating and disruptive to our process.

            Megan Ferguson added a comment - This is an issue for a couple of our teams. We have tried deleting future sprints so that there are less than 10 per project to work around the issue which is inconvenient but not a big deal. It worked for some but not all users. Those users can't assign issues to the active sprint from the issue screen which is much more frustrating and disruptive to our process.

            This affects our Team and the way we are working with sprints, we would appreciate if this could be fixed in future. Thanks.

            Philipp Hemmerling added a comment - This affects our Team and the way we are working with sprints, we would appreciate if this could be fixed in future. Thanks.

            Paul Grant added a comment -

            this seems to be an inconsistency in the way epics are shown too - not clear on what query or control we have on either ? is this connected> 

            Paul Grant added a comment - this seems to be an inconsistency in the way epics are shown too - not clear on what query or control we have on either ? is this connected> 

              1aa1c85f4328 James Broe
              6048cd401523 Felipe Oliveira
              Affected customers:
              20 This affects my team
              Watchers:
              34 Start watching this issue

                Created:
                Updated:
                Resolved: