Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-87537

Columns and statuses loads endless after workflow update

XMLWordPrintable

      Issue Summary

      On a team-managed project, after making some Workflow changes, the Columns and statuses will remain in a frozen state and won't be able to Save changes

      Steps to Reproduce

      1. Go to a team-managed project and open the Project settingsIssue types and Edit workflow for one of your issue types (tested with a Sub-task)
      2. Make some changes then Update workflow making sure your associate this workflow with a single issue type (the one selected prior)

      Expected Results

      You should then be redirected to the Columns and statuses setting where you will map the statuses to their appropriate columns.

      Actual Results

      You are redirected to the Columns and statuses settings and the page endlessly tries to save the changes made.

      First, you will see the following message:

      Workflow updated

      It might take a moment for your recent changes to show.

      After waiting a couple of minutes, you are then presented with the following message:

      We're still updating your workflow

      This update is taking longer than expected and we haven’t saved your changes yet. You can refresh the page to try again.

      Workaround

      You can fix this by making another Workflow change and saving it, this will have a domino effect and fix the problem.

              a129e50e52e6 Anu Pai
              lellis2@atlassian.com Belto (Inactive)
              Votes:
              6 Vote for this issue
              Watchers:
              33 Start watching this issue

                Created:
                Updated:
                Resolved: