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Type:
Bug
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Resolution: Cannot Reproduce
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Priority:
Low
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Component/s: Work Item - View (Internal developer use only)
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None
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1
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Severity 3 - Minor
Issue Summary
Not able to add myself as a watcher when going directly at the ticket URL. (e.g xxxxxx.atlassian.net/browse/XXX-1234), but able to watch if trying from the board.
Steps to Reproduce
- Create a ticket
- Copy the ticket URL and paste in a tab.
- Try to watch the ticket
Expected Results
Expecting to be a watcher form that ticket.
Actual Results
Receiving the bellow error.

Also, if we check the network tab from the browser, we'll notice the following error:
message: "{\"errorMessages\":[\"User 'xxxxx' is not allowed to add watchers to issue 'xxx-1234'\"],\"errors\":{}}"
Workaround
As workaround we can give the user the "Manage Watchers" permission, which is strange since this permission is for adding other users and not yourself.
- mentioned in
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