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  1. Jira Platform Cloud
  2. JRACLOUD-85520

When doing a JQL basic search on Global view all issues page and open any of the issue key and hit the back button on the browser, the basic option becomes greyed out

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      Issue Summary

      If you go to the Global View All Issues page, where you can filter your search using Basic Search in Jira, the search converts to an advanced search after viewing a ticket from the results. 

      Steps to Reproduce

      Go to Filters > View All Issues > Apply a filter on the Project and any other column(for example, Status) > Now, view any of the Jira issues from the search result > Hit the back button from the browser > The Basic option will be greyed out(You can't switch to basic as the query is too complex or is invalid).

      Expected Results

      Jira waits for the user to type the full issue key to search and return any results, correct results or an error without changing to advanced search JQL automatically.

      Actual Results

      This conversion blocks the option to revert back to the basic search as the Basic option is greyed out.

      Workaround

      After viewing the ticket, if the Basic search option is Greyed out, then manually refresh the browser to be able to see the Basic option again.

      Here is the screen recording: https://www.loom.com/share/6a6b9ca6d0134093bc8611efb98c8af4

              kyu@atlassian.com Kevin Yu
              4878a7981f3f Naresh
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                Created:
                Updated:
                Resolved: