Adding web link to Jira issue throwing error "We couldn't create the web link. Wait a few moments and give it another try"

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    • 2
    • Severity 3 - Minor

      Adding web link to Jira issue throwing error "We couldn't create the web link. Wait a few moments and give it another try"

      Issue Summary

      When adding some URLs with non-alphanumeric characters, the generic error is thrown:
      "We couldn't create the web link. Wait a few moments and give it another try"

      Example URL: https://app.diagrams.net/#Wb!DH2BPOlILEeEnnuBBI84Y5rxL_A76ZZIjtEqGKXTESDa1PQQT0crS5fm05ucZK00%2F01JUBJSYDRZHHEPKKSXRDZG6BDYS23W2J2#%7B%22pageId%22%3A%222YBvvXClWsGukQMizWep%22%7D

      Steps to Reproduce

      1. Click "Link Issue"
      2. Click "Add web link"
      3. Add the example URL and click save - error will be thrown

      Expected Results

      URL is saved and link is made without error OR error message is more accurate regarding the RFC2396 compliance issue

      Actual Results

      Error is thrown:
      "We couldn't create the web link. Wait a few moments and give it another try"

      Workaround

      Use a link shortening tool or any symbolic URL that is RFC2396 compliant

            Assignee:
            Unassigned
            Reporter:
            Josh H
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: