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Type:
Bug
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Resolution: Timed out
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Priority:
Low
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Component/s: Work Item - View (Internal developer use only)
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2
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Severity 3 - Minor
Adding web link to Jira issue throwing error "We couldn't create the web link. Wait a few moments and give it another try"
Issue Summary
When adding some URLs with non-alphanumeric characters, the generic error is thrown:
"We couldn't create the web link. Wait a few moments and give it another try"
Steps to Reproduce
- Click "Link Issue"
- Click "Add web link"
- Add the example URL and click save - error will be thrown
Expected Results
URL is saved and link is made without error OR error message is more accurate regarding the RFC2396 compliance issue
Actual Results
Error is thrown:
"We couldn't create the web link. Wait a few moments and give it another try"
Workaround
Use a link shortening tool or any symbolic URL that is RFC2396 compliant