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Bug
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Resolution: Unresolved
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Low
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None
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2
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Severity 3 - Minor
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0
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Issue Summary
Groups with a comma in the name can't be added to multiple groups picker fields in the issue view or using automation.
Steps to Reproduce
- Create a group with a comma in the name, i.e. North America (US, Canada).
- Try to add it to a multiple groups picker field.
Expected Results
You should be able to add the group.
Actual Results
The error below will appear in the UI:
In browser dev tools or automation logs, you will see the below:
{ "errorMessages": [], "errors": { "customfield_10204": "Could not find group names: North America (US, Canada)" } }
Workaround
Rename the group and remove the comma.
- is incorporated by
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JRACLOUD-84712 Using special characters in Group names in Jira affects search functionality
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- Gathering Impact
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- is related to
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JRACLOUD-78490 New Global Issue Create modal - Group picker fields search are case-sensitive
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- Closed
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