Details
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Bug
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Resolution: Unresolved
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Medium
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None
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14
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Severity 3 - Minor
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Description
Issue Summary
Currently, the new functionality New Global Issue Create modal uses a different way of searching groups inside Group picker custom fields. The group picker in the legacy Issue Create redirected users to a page to select the groups.
The new search introduced has the query attribute case-sensitive which is resulting in search results not showing up.
Steps to Reproduce
- Add a Group picker custom field to your screen
- Try finding groups by their names and see it's currently case-sensitive.
Here's a recording showing this behavior: https://share.getcloudapp.com/4guZq5oE
Expected Results
It would be better if the search wasn't case-sensitive, since it may cause issues to users not seeing a group due to that.
Actual Results
The search is case-sensitive.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
Attachments
Issue Links
- is duplicated by
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JRACLOUD-78631 Group picker fields should be case-insensitive
- Closed
- is related to
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JRACLOUD-78563 Customize or deactivate Group picker custom fields
- Gathering Interest