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  1. Jira Cloud
  2. JRACLOUD-78490

New Global Issue Create modal - Group picker fields search are case-sensitive

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    Description

      Issue Summary

      Currently, the new functionality New Global Issue Create modal uses a different way of searching groups inside Group picker custom fields. The group picker in the legacy Issue Create redirected users to a page to select the groups.

      The new search introduced has the query attribute case-sensitive which is resulting in search results not showing up.

      Steps to Reproduce

      1. Add a Group picker custom field to your screen
      2. Try finding groups by their names and see it's currently case-sensitive.

      Here's a recording showing this behavior: https://share.getcloudapp.com/4guZq5oE

      Expected Results

      It would be better if the search wasn't case-sensitive, since it may cause issues to users not seeing a group due to that.

      Actual Results

      The search is case-sensitive.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              976c02b75079 Celso J
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              Dates

                Created:
                Updated: