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Suggestion
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Resolution: Unresolved
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2
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8
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Description copied from closed duplicate ticket:
Issue Summary
Currently, if you deactivate/remove a user from your site, you won't be able to search for their shared dashboards/filters; although you can extract this data using REST API, this can be time-consuming.
It would be great to search for deactivated users who own shared dashboards/filters through the UI instead of using REST API.
Steps to Reproduce
- Create a dashboard/filter and share it with your organization.
- Deactivate/remove the user used to create it.
- Try to search for the owner; even if the dashboard is available, you can't search for the owner's name.
- The same behavior can be observed under Settings > System > Dashboards/Filters.
In the example below, the user "Joe Doe" was deactivated:
Workaround
You can use REST API endpoints to search for shared dashboards and filters deactivated/removed users' own as a workaround.
Dashboards:
Filters:
GET: Search for filters
A user with the Administer Jira Global permission can go to
YOUR_SITE_NAME.atlassian.net/rest/api/3/filter/search?expand=jql&overrideSharePermissions=true
This will return all filters including private ones.
Original Description
When a user is deleted and the boards are private, it could cause visibility problems because the boards cannot be accessed, the way to fix this is by going through the manage filters page to change the owners, however, it is not possible to narrow the search for former users causing a lot of manual work to search in all the filters.
It would be good to add an option to search for filters where the owner is a former user.
- is duplicated by
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JRACLOUD-68169 Inactive users will not have the label "(Inactive)" on the Filters list in the column "Owner"
- Closed
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JRACLOUD-83076 Allow searching dashboards/filters from deactivated users
- Closed
- is related to
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JRACLOUD-82149 [Tracking in Issue Links] support contact regarding private filters
- Closed
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JSWCLOUD-5576 As a (board) administrator I'd like to access the board regardless of the filter shares
- Gathering Interest
- relates to
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JRACLOUD-68169 Inactive users will not have the label "(Inactive)" on the Filters list in the column "Owner"
- Closed
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JRACLOUD-83076 Allow searching dashboards/filters from deactivated users
- Closed
- mentioned in
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