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  1. Jira Platform Cloud
  2. JRACLOUD-84497

Create issue transition with validator skips the issue number if the validation fails

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      Issue Summary

      Currently, if there is a workflow setup with a validation on the Create Transition in a project, by default Create Issues permission, and the validation fails when trying to create an issue, was observed that the issue number sequential skips the sequence every time the Create issue button is clicked. (GIF showing this example attached)

      Steps to Reproduce

      1. Remove the create issues permission from a user
      2. Observe the issue number before trying to create a new issue
      3. Try to create an issue and see the error message stating there is a permission missing
      4. This behavior makes Jira skips the issue number

      Expected Results

      The create screen shows the error message and no issue number is skipped in the process.

      Actual Results

      The create screen shows the error message and the issue number, which sequentially skips the number of tries made when creating the ticket.

      Workaround

      Required, if there is no workaround please state:
      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Aug-15-2024 20-00-16.gif
          783 kB
          Bruno Souza
        2. Screenshot 2024-08-15 at 20.31.36.png
          10 kB
          Bruno Souza

              6b4ff6c05de2 jholland
              93d691d77e10 Bruno Souza
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                Created:
                Updated:
                Resolved: