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Bug
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Resolution: Duplicate
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Low
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None
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Severity 3 - Minor
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Issue Summary
Currently, if there is a workflow setup with a validation on the Create Transition in a project, by default Create Issues permission, and the validation fails when trying to create an issue, was observed that the issue number sequential skips the sequence every time the Create issue button is clicked. (GIF showing this example attached)
Steps to Reproduce
- Remove the create issues permission from a user
- Observe the issue number before trying to create a new issue
- Try to create an issue and see the error message stating there is a permission missing
- This behavior makes Jira skips the issue number
Expected Results
The create screen shows the error message and no issue number is skipped in the process.
Actual Results
The create screen shows the error message and the issue number, which sequentially skips the number of tries made when creating the ticket.
Workaround
Required, if there is no workaround please state:
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- duplicates
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JRACLOUD-77334 Jira issue creation should not increment the counter key if issue creation fails
- Under Consideration