Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-85279 New Import Experience in Jira Cloud
  3. JRACLOUD-84385

Unable to import Jira issues in existing project with new Jira Import Wizard

XMLWordPrintable

    • Icon: Sub-task Sub-task
    • Resolution: Unresolved
    • None
    • None
    • None

      Problem

      Users are unable to import Jira issues in existing project from Settings > System > External System Import > New Jira import wizard

       

      Environment

      Jira Cloud 

      Steps to Reproduce

      • Login as Administrator user to your Jira cloud site
      • Navigate to Settings > System > External System Import
      • Make sure, you have New Jira import wizard screen [as displayed below]
      • Select either of option "Jira (software project) or "csv"
      • In "csv" option, upload a CSV file to import issues in existing project and click on next button
      • "On Set up a project in jira" screen , select project type [business/software project] and enter project name of existing project where we need to import the Jira issues.

      Expected Results

      • User should be able to add existing projects to import issues similar to old Jira importer wizard.

      Actual Results

      • "A project with that name already exists" error is thrown on UI and user is unable to proceed to import issues in existing project.

       

      Workaround

      • "Switch to the old experience" and continue using previous options [CSV/json} to import issues in existing project.

       

       

              Unassigned Unassigned
              5986e6275142 Vishal Jadhav
              Votes:
              31 Vote for this issue
              Watchers:
              48 Start watching this issue

                Created:
                Updated: