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Bug
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Resolution: Not a bug
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Low
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None
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1
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Severity 3 - Minor
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Issue Summary
The Jira Dashboard gadget "Filter Results" is facing a delay in synchronizing updated issue information (such as issue statuses, etc.).
The same behavior is not consistently replicated, however, it is noticeable once you try updating an issue and checking a Filter Results gadget. You will observe often a delay that could take 30 seconds to 1 minute to be updated in the Gadget.
During my tests, the problem was most noticeable with the issues' statuses.
Steps to Reproduce
- I have tested the same in my test instance. Created a new Dashboard, and added a Filter Results gadget to test it.
- I transitioned an issue from "Done" to "In Progress".
- The same change took almost a full minute to be reflected in the Dashboard.
Expected Results
It is expected to have a small delay for the information to be synced over to Filter Results. However, a full minute is a long time to sync.
Actual Results
The information should be synced in a short period (a small delay of 5s or so is acceptable).
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is related to
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JRACLOUD-75726 Gadgets facing delay when loading the current data from issues
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- Closed
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- mentioned in
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