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  1. Jira Platform Cloud
  2. JRACLOUD-83909

Worked on -> View all button in the profile settings reaches unavailable page

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      Issue Summary

      On the user profile, when trying to access more details about the Worked on section, clicking on View All, you are getting the following error.

       

      Something went wrong

      We keep track of these errors, but feel free to contact us if refreshing doesn’t fix things.

      The URL is: https://<Instance>/jira/people/<user ID>/work

      Steps to Reproduce

      1. In any instance open the user profile;
      2. In Worked on section click on "View all"

      Expected Results

      It was expected to see all the tickets that the user had worked on.

      Actual Results

      Getting the page error:

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2024-05-30-14-13-59-932.png
          162 kB
          Cássio Wollmann
        2. image-2024-05-30-14-10-20-385.png
          162 kB
          Cássio Wollmann

            [JRACLOUD-83909] Worked on -> View all button in the profile settings reaches unavailable page

            Rene C. [Atlassian Support] added a comment -

            HI everyone! A fix has been released to resolve this bug and you should be able to use this function as expected now. In case anything doesn't work as expected, please feel free to contact support, or if you already have a support request for this, you can add a message in it (even if it's already closed).

            Good day.

            Rene Chiquete
            Atlassian Cloud Support | Cloud Senior Support Engineer

            To know the status of Atlassian Cloud Services – Click Here | Atlassian Support | Atlassian Priority Definition

            Rene C. [Atlassian Support] added a comment - HI everyone! A fix has been released to resolve this bug and you should be able to use this function as expected now. In case anything doesn't work as expected, please feel free to contact support, or if you already have a support request for this, you can add a message in it (even if it's already closed). Good day. Rene Chiquete Atlassian Cloud Support | Cloud Senior Support Engineer To know the status of Atlassian Cloud Services – Click Here | Atlassian Support | Atlassian Priority Definition

            Trudy Claspill added a comment -

            This is affecting our teams also.

            An older, unresolved bug for the same issue is documented from April 2023 at https://jira.atlassian.com/browse/JSWCLOUD-25015

            Trudy Claspill added a comment - This is affecting our teams also. An older, unresolved bug for the same issue is documented from April 2023 at https://jira.atlassian.com/browse/JSWCLOUD-25015

              b547b469c302 Alex O'Shannessy
              5d6e2388e61c Cássio Wollmann
              Affected customers:
              17 This affects my team
              Watchers:
              34 Start watching this issue

                Created:
                Updated:
                Resolved: