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  1. Jira Platform Cloud
  2. JRACLOUD-85621

"Something went wrong" error message when trying to view all items in the Worked On board in the personal page

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      Atlassian Update - June 3rd, 2024

      After some analysis we've found that this issue has been duplicated by the issue at JRACLOUD-83909: Worked on -> View all button in the profile settings reaches unavailable page. This is a current and verified bug in Jira Cloud, please watch that issue for further updates and more detailed workarounds.

      The system shows an error when the user tries to view all items in the personal page from a project. 

      Steps to reproduce:

      1. Go to the Project > Teams and select any collaborator
      2. On the collaborator page, click on the View All link

      Ths system should list all items related to the user but it shows an error message:

      Something went wrong

      We keep track of these errors, but feel free to contact us if refreshing doesn’t fix things.

       

            [JRACLOUD-85621] "Something went wrong" error message when trying to view all items in the Worked On board in the personal page

            Pinned comments

            Rene C. [Atlassian Support] added a comment -

            Dear Customers,

            After comparing this bug request against the known bug report JRACLOUD-83909: Worked on -> View all button in the profile settings reaches unavailable page we realized that both are addressing the same scenario. Since we consider JRACLOUD-83909 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the mentioned bug report so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavour to address it.

            Good day.

            Rene Chiquete
            Atlassian Cloud Support | Cloud Support Engineer

            To know the status of Atlassian Cloud Services – Click Here | Atlassian Support | Atlassian Priority Definition

            Rene C. [Atlassian Support] added a comment - Dear Customers, After comparing this bug request against the known bug report JRACLOUD-83909: Worked on -> View all button in the profile settings reaches unavailable page we realized that both are addressing the same scenario. Since we consider JRACLOUD-83909 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the mentioned bug report so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavour to address it. Good day. Rene Chiquete Atlassian Cloud Support | Cloud Support Engineer To know the status of Atlassian Cloud Services – Click Here | Atlassian Support | Atlassian Priority Definition

            All comments

            Rene C. [Atlassian Support] added a comment -

            Dear Customers,

            After comparing this bug request against the known bug report JRACLOUD-83909: Worked on -> View all button in the profile settings reaches unavailable page we realized that both are addressing the same scenario. Since we consider JRACLOUD-83909 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the mentioned bug report so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavour to address it.

            Good day.

            Rene Chiquete
            Atlassian Cloud Support | Cloud Support Engineer

            To know the status of Atlassian Cloud Services – Click Here | Atlassian Support | Atlassian Priority Definition

            Rene C. [Atlassian Support] added a comment - Dear Customers, After comparing this bug request against the known bug report JRACLOUD-83909: Worked on -> View all button in the profile settings reaches unavailable page we realized that both are addressing the same scenario. Since we consider JRACLOUD-83909 the main point of entry for this scenario, we will be closing this request now and will ask you to cast your votes in the mentioned bug report so we can measure the impact and interest more accurately. If you believe that this has been done in error please raise a Support request at support.atlassian.com and we will endeavour to address it. Good day. Rene Chiquete Atlassian Cloud Support | Cloud Support Engineer To know the status of Atlassian Cloud Services – Click Here | Atlassian Support | Atlassian Priority Definition

            Trudy Claspill added a comment -

            A new bug was created for this yesterday at https://jira.atlassian.com/browse/ID-8637

            Trudy Claspill added a comment - A new bug was created for this yesterday at https://jira.atlassian.com/browse/ID-8637

              Unassigned Unassigned
              eb947e7b9f9f Alessandro Dourado (Inactive)
              Affected customers:
              4 This affects my team
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: