Issue Summary

The JSM Customer account status shows as "Invited" while the user already raised and made changes to the tickets.

Steps to Reproduce

1. Invite the portal-only customer, or grant JSM Customer role to Atlassian Account
2. The customer login to the portal and raises a ticket 
3. In the section Projects>Project Name>Customers (or Admin>Directory, if Atlassian Account). The user status is "Invited"

Expected Results

• The status "Invited" should not be visible since the customer account is active 

Actual Results

• The status of the customer is "Invited"

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available