Details
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Suggestion
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Resolution: Unresolved
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None
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4
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Description
Problem Definition
The Team field is not supported in Slack. When creating a Jira issue via Slack, the Team field does not appear.
When the Team field is set as required in the Jira project configuration, the user will receive an error:
Suggested Solution
Support Team field when creating a Jira issue via Slack
Workaround
- Ensure that the Team field is not required in the Jira Project to allow the creation of the Jira issue, then add the value in the Team field in the Jira Cloud after it was created via Slack.
Attachments
Issue Links
- is incorporated by
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JRACLOUD-83249 Ability to configure fields to be displayed in the create jira issue dialog box in Slack and Allow mandatory fields to be displayed in create Jira issue dialog box in slack.
- Gathering Interest