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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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Issue Summary
This is reproducible on Data Center: Yes
Steps to Reproduce
- Link a few issues - on some issues, add only one issue link, and on different issues, link multiple issues
- Create a JQL to filter these issues
- Either:
- In the issue search in the Jira UI
- Make sure that the Links column is selected
- Click on the Open in Microsoft Excel icon
- Using Excel
- Install and open the Jira Cloud plugin
- Select the import type JQL query
- Add the JQL query you created
- Click on Get Data Now
- In the issue search in the Jira UI
- Check the Linked Issues column
Current behavior
In the resulting XLSX file, if an issue is linked to a single issue, a clickable link appears in the "Linked Issues" column. If multiple issues are linked, none of the issues are clickable. You end up with a plain text value delimited by a comma or semicolon (JRA-123,JRA-7 for example, or JRA-123;JRA-7)
Expected behavior
All issues listed under the "Linked Issues" column of the downloaded XLSX file should be clickable links.
Workaround
Currently, the only workaround would be to use the option with Google Sheets and download the file as an xlsx.
Exporting to Google Sheets, the hyperlink on the lines with multiple issue keys is a JQL with the issue keys.
- is related to
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JRACLOUD-82605 [Tracked in Issue Links] tickets related to issue exports (CSV, HTML Report, Excel etc)
- Gathering Interest
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Jira users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!
Jira Cloud team