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Suggestion
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Resolution: Unresolved
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None
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364
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28
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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Summary
Cannot delete a user using the Jira API if issues are assigned, reported, or have comments added by the users
How to Replicate
- Assign issues to the user, have tickets created/reported by the user, or have tickets where the user added comments.
- Try to delete the user using the Jira delete API(v2/v3)
Expected Result
The user should be deleted successfully
Actual Result
{"errorMessages":["Cannot delete user 'XXXXXXXX' because 170 issues were reported by this person.","Cannot delete user 'XXXXXXXX' because 3 issues are currently assigned to this person.","Cannot delete user 'XXXXXXXX' because they have made 23 comments."],"errors":{}}%
Cannot delete user 'xxxxx' because x issues are currently assigned to this person.
Cannot delete user 'xxxxx' because they have made x comments.
- is related to
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JRASERVER-38052 Cannot delete user
- Closed
- relates to
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JRACLOUD-82262 Improve delete users function for users with comments/issues
- Gathering Interest
- mentioned in
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