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Bug
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Resolution: Cannot Reproduce
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High
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6
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Severity 3 - Minor
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4
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Issue Summary
Deleting attachments in the description text of a cloned ticket does not remove attachments from the attachment lists.
Steps to Reproduce
1.Navigate to one of the Jira issue tickets.
2. Note there are 3 attachments and 3 images in the description.
3. Click the description field to edit it
4. From the description field, select a3.png and hit the trash can to delete it from the description.
5. Click Save to apply your edits to the description field.
6. Note that the image is removed from the description field AND the attachment list section.
7. This is the behaviour we would expect.
8. From the action ellipsis Clone the issue as Jira-cloned
9. Navigate to the cloned issue.
10. Click the description field to edit it
11. From the description field, select a2.png and hit the trash can to delete it from the description.
12. Click Save to apply your edits to the description field.
13. Note that the image is removed from the description field BUT remains in the attachment list.
Expected Results
The a2.png should not remain in the attachment list
Actual Results
The deleted attachment from the description still remains in the list
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available
- relates to
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JRACLOUD-84855 Deleting attachments in the description text via automation does not remove attachment from the attachment lists.
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- Closed
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