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  1. Jira Platform Cloud
  2. JRACLOUD-84855

Deleting attachments in the description text via automation does not remove attachment from the attachment lists.

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      Issue Summary

      Using automation for Jira, when updating the Description field with an attachment, it does not remove the attachment from the attachment list although it removes the attachment from the description.

      Steps to Reproduce

      1. Create an issue.
      2. Add any attachment to the description.
      3. Create an automation that replaces the description with the value from another rich-text field.
      4. Run this automation.

      Expected Results

      1. The description is replaced with the value from another field.
      2. Attachments are deleted from the issue.

      Actual Results

      1. The description is replaced with the value from another field.
      2. Attachments are not deleted from the issue.
      3. The attachment is not available for manual deletion.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

              clawrence@atlassian.com Craig Lawrence
              2711b2aa3c24 Barışcan Elkama (Inactive)
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                Created:
                Updated:
                Resolved: