Details
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Bug
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Resolution: Fixed
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Medium
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None
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3
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Minor
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0
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Description
Issue Summary
When we copy and paste Excel data in the comment of the issue view it adds an image in the last column. The same is not replicable from Confluence page or from MS Word or in Portal View.
Screen-recording attached
Steps to Reproduce
- Step 1: Open any case in the Agent view
- Step 2: Copy and Paste the Excel data in a comment and you see an image with the same data come automatically.
Note:
- The same is not happening when we copy-paste from Confluence page or MS Word.
- We checked in Wiki Rendering as well as Text, it is happening in both.
Expected Results
Copy Paste should not add an image in the comment of Agent view.
Actual Results
It is adding an image in the comment of Agent view.
Workaround
Edit and Delete the image manually.
Attachments
Issue Links
- is duplicated by
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JRACLOUD-82901 Copy pasting Excel cells to issue description uploads an attachment image with content of the cell
- Closed