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Bug
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Resolution: Cannot Reproduce
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Medium
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9
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Severity 3 - Minor
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0
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Summary
- When importing a CSV file using the External System Importer:
- specifically to a Next-Gen project
- and more specifically when trying to map the "Issue Type" value and the "Story Point Estimate" value
- the import finishes with a successful message,
- however, all Jira issues gets imported as "Task" or "Story" so the issue type mapping is not respected
- and, the "Story Point Estimate" value is not imported at all.
- The import logs does not show any error related to this.
Environment
- Cloud;
- Next-Gen projects;
Steps to Reproduce
- Create a next-Gen project
- Verify that all issue types are mapped to the project
- Verify that "Story Point Estimate" field is among the fields of each issue type;
- Go to CSV external system importer.
- Ensure to map the "Issue Type" value and the "Story Point Estimate" value.
Expected Results
- Both fields get imported successfully and we can see that in the Jira issue view.
Actual Results
- "Story Point Estimate" field is not imported at all.
- And, issue type is set to "Task" or "Story".
- causes
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- Closed
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- is referenced by
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ENT-1260 Failed to load
[JRACLOUD-81968] As a Jira admin, during the CSV External System Import to a team-managed project, the mapping of the "Issue Type" value and the "Story Point Estimate" value is not respected
Do the watchers of this ticket still experience this issue? I am not able to reproduce it and we have not had any recent reports. Thank you!
Hello!
We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to fill out this survey. Your feedback will help us learn how we can improve your experience in importing data.
Survey link - https://forms.gle/NYNkmS92r96z42QV9
Thanks!
Prashanth M
Product Manager, Jira Platform
@Mokujil did you found any solution for story points migration in JSON format ?
Hi,
Any update here ?
I really need this feature, I want to import issues with story point.
But Story Point never got imported ...
I copied paste from the doc (your json doesn't work, and his not well formated) : [Import data from JSON | Atlassian Support|https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-json/]
Thanks in advance
My json :
{
"projects": [{
"key": "NOON",
"issues": [{
"externalId": "d1a5a871-add7-11eb-a429-0242ac150007",
"summary": "Test",
"labels": ["keep"],
"customFieldValues": [
]
},
,
{ "externalId": "d377d0a0-add7-11eb-a429-0242ac150007", "summary": "Test3", "labels": ["keep", "start"] }]
}]
}
As I did not receive any responses to this comment I am closing this ticket.
If you do not think this issue should have been closed, please add a comment here saying why and we can reopen it.