Import Users with JSON Importer, Always Set The User to Active

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    • 5
    • Severity 2 - Major
    • 1

      Issue Summary

      From Importing data from JSON document, it mentioned that we can set the status of the users when creating the new users (active: true/false).

      "users": [ 
      	{
              "name" : "abcde-12345-fedcba",
              "groups" : [ "jira-users", "my-custom-group" ],
              "active" : true,
              "email" : "user1@example.com",
              "fullname" : "User 1"
      	}
      ]
      

      However, the users are always get created as active users on User Management even though we set the active status to false. Example:

      "users": [ 
      	{
              "name" : "abcde-456789-fedcba",
              "active" : false,
              "email" : "user2@example.com",
              "fullname" : "User 2"
      	}
      ]
      

      Steps to Reproduce

      1. Create a JSON file with active and inactive users. Example:
        "users": [ 
        	{"name" : "abcde-12345-fedcba","groups" : [ "jira-users", "my-custom-group" ],"active" : true,"email" : "user1@example.com","fullname" : "User 1"},
         	{"name" : "abcde-456789-fedcba","active" : false,"email" : "user2@example.com","fullname" : "User 2"}
        ]
        
      2. Attempt the import to the site using JSON importer
      3. Set the users to inactive

      Expected Results

      • User 2 is set to inactive in User Management

      Actual Results

      • User 2 is set to active in User Management
      • User 2 received the invitation email to access the site
      • If "New users have access to this product" option is enabled, User 2 is added to the default group(s) as well.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Ting
            Votes:
            13 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated: