Uploaded image for project: 'Jira Platform Cloud'
  1. Jira Platform Cloud
  2. JRACLOUD-81467

Include Suggested Articles within Jira Software projects (issue creation screen)

XMLWordPrintable

    • 3

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Issue Summary

      As already available on the portals of the Jira Service Management projects, it is possible to suggest articles while a ticket or request is being created, something like:

      It would be really helpful and useful to have the same feature available on the Jira Software projects.

      Expected Results

      Have Suggested Articles (like JSM portals) at the moment to create issues within Jira Software projects.

      Actual Results

      No options available.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. image-2023-07-14-13-44-18-094.png
          image-2023-07-14-13-44-18-094.png
          242 kB

              Unassigned Unassigned
              6aaa68fd5fd6 Jairo Ortiz (Inactive)
              Votes:
              13 Vote for this issue
              Watchers:
              6 Start watching this issue

                Created:
                Updated: