Details
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Suggestion
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Resolution: Unresolved
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None
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2
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Description
Issue Summary
As already available on the portals of the Jira Service Management projects, it is possible to suggest articles while a ticket or request is being created, something like:
It would be really helpful and useful to have the same feature available on the Jira Software projects.
Expected Results
Have Suggested Articles (like JSM portals) at the moment to create issues within Jira Software projects.
Actual Results
No options available.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available