Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-81467

Include Suggested Articles within Jira Software projects (issue creation screen)

    XMLWordPrintable

Details

    • 2
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Issue Summary

      As already available on the portals of the Jira Service Management projects, it is possible to suggest articles while a ticket or request is being created, something like:

      It would be really helpful and useful to have the same feature available on the Jira Software projects.

      Expected Results

      Have Suggested Articles (like JSM portals) at the moment to create issues within Jira Software projects.

      Actual Results

      No options available.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Activity

          People

            Unassigned Unassigned
            6aaa68fd5fd6 Jairo Ortiz
            Votes:
            12 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated: