when assignee changes, previous assignee is getting the Jira issue update notification

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    • 1
    • Minor

      Issue Summary

      When the assignee is changed manually or via Automation, the previous assignee gets Jira issue updated notification when the ticket is unassigned.

      Steps to Reproduce

      1. Assign a ticket to User A and make sure user is not a watcher
      2. Now assign the ticket to user B via automation or manually
      3. User B received the issue-assigned notification
      4. User A received the issue updated notification

      Expected Results

      User A should not be notified that the issue has been unassigned.

      Actual Results

      User A received the issue updated notification when the ticket was unassigned.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

              Assignee:
              Unassigned
              Reporter:
              Baleshwer Dagar
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: