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  1. Jira Cloud
  2. JRACLOUD-81312

Data of a dropdown custom field in Team-Managed Project is not being exported to Google Sheets

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Details

    • Bug
    • Resolution: Tracked Elsewhere
    • Medium
    • Integration - Excel
    • None

    Description

      Issue Summary

      When the Google Sheets app is used to export data from the Issue Navigator screen, the data stored in a dropdown custom field in a Team-Managed project is not exported (blank).

      Steps to Reproduce

      1. Create a dropdown custom field on a Team-Managed project.
      2. Fill the dropdown custom field of any issue.
      3. From the Issue Navigator screen, use the Google Sheets icon to export the issue.
      4. Check the data of the dropdown custom field is not exported.

      Expected Results

      The data of a dropdown custom field should be exported to Google Sheets.

      Actual Results

      No data is exported (blank)

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              Unassigned Unassigned
              6aaa68fd5fd6 Jairo Ortiz
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              Dates

                Created:
                Updated:
                Resolved: