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  1. Jira Platform Cloud
  2. JRACLOUD-81238

Global permissions module: defaultGrants "all" doesn't consistently work

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      This bug, fixed as JRACLOUD-80068, was reintroduced as part of mitigation of the incident Global Permission granted to users after app upgrade.

      Issue Summary

       

      our app (https://jxl.app) uses global permissions, and relies on

      "defaultGrants": ["all"]

      to be available right after installation. Unfortunately, this doesn’t work consistently; customers keep reaching out to us because the global permissions aren’t set correctly.

      Please treat this with priority, as this is a major roadblock in our funnel.

      Steps to Reproduce

      hard to reproduce

      Expected Results

      Global permissions set correctly right after installation

      Actual Results

      Global permissions sometimes aren't set correctly

      Workaround

      Configure the permissions manually

              Unassigned Unassigned
              epehrson Einar Pehrson
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                Created:
                Updated:
                Resolved: