Details
-
Bug
-
Resolution: Fixed
-
High
-
None
-
1
-
Severity 2 - Major
-
2
-
Description
Issue Summary
When a search is performed using pasted text from Microsoft Office, Jira adds the text copied from Office applications as an image attachment to the first issue displayed in the search results if the issue view is turned on. Jira inserts the attachment as an image because that's how Microsoft Products format the data in memory. Reference:
https://superuser.com/questions/1296965/how-to-disable-copy-as-image-in-excel
https://answers.microsoft.com/en-us/msoffice/forum/all/excel-copy-and-paste-issue/ca28ec36-71ff-4505-bbab-5ab066ce86ab
https://stackoverflow.com/questions/47576903/excel-copy-resulting-in-image-being-pasted
However, the bigger issue is that when pasting into the JQL search field, other fields visible on the page are also capturing the paste event and the paste happens on multiple fields.
Steps to Reproduce
- Do a JQL Advanced issue search in Jira
- Turn on the detailed issue view and select any issue
- Copy any cell from an excel document
- Paste the result into the search bar for the JQL search
Expected Results
Text of the excel cell will be pasted into the search bar
Actual Results
png image is uploaded to the issue in the detailed view with the contents of the excel cell
Workaround
In order to paste from an MS Office application without triggering an image upload, paste as plain text.
The shortcuts for doing so are as follows:
Windows:
CTRL + Shift + V
Mac:
Shift + Option + Command + V
Attachments
Issue Links
- is related to
-
JRACLOUD-81474 When viewing filter page, pasting an image on the issue create screen can add the attachment to the wrong ticket
- Closed
- relates to
-
JRACLOUD-72383 Jira adds an attachment during search using pasted text from Microsoft Excel
- Closed
- mentioned in
-
Page Loading...