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Suggestion
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Resolution: Unresolved
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None
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22
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16
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Currently, if an attachment is accidentally deleted in Jira Cloud, there is no way to restore it apart from importing a backup. There should be a trash / soft delete / recycle bin from where these attachments can be retrieved.
Workaround
We recommend our users perform regular backups of their instance:
- Choose the cog icon > Jira settings > System > Backup manager
- Under Backup for cloud, select Create a backup for cloud
If you would like to know more about how to create a backup for your Jira Cloud instance, we have public documentation about it:
Export data from Jira Cloud
By having a backup, you could restore items from it.
How to import only part of a Jira export into Jira Cloud
- relates to
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JRACLOUD-36415 Have a Trash/Recycle Bin in JIRA for issues
- Future Consideration