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  1. Jira Platform Cloud
  2. JRACLOUD-81027

Ability to restore deleted attachments

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, if an attachment is accidentally deleted in Jira Cloud, there is no way to restore it apart from importing a backup. There should be a trash / soft delete / recycle bin from where these attachments can be retrieved.

      Workaround

      We recommend our users perform regular backups of their instance:

      1. Choose the cog icon > Jira settings > System > Backup manager
      2. Under Backup for cloud, select Create a backup for cloud

      If you would like to know more about how to create a backup for your Jira Cloud instance, we have public documentation about it:
      Export data from Jira Cloud

      By having a backup, you could restore items from it.
      How to import only part of a Jira export into Jira Cloud

            [JRACLOUD-81027] Ability to restore deleted attachments

            Daniel McGaughran added a comment -

            Adding my vote here - since cutting & pasting description content from one Jira issue to another failed to transfer the image attachment (which was displayed inline), and lost the attachment in the process. I cannot recover this as:

            1. Cloud backups are not automatically scheduled (even on a daily basis)
            2. The person who added the image had since left the team, so we therefore don't have a local copy of this image available.

            Daniel McGaughran added a comment - Adding my vote here - since cutting & pasting description content from one Jira issue to another failed to transfer the image attachment (which was displayed inline), and lost the attachment in the process. I cannot recover this as: Cloud backups are not automatically scheduled (even on a daily basis) The person who added the image had since left the team, so we therefore don't have a local copy of this image available.

              Unassigned Unassigned
              23ef3e30d63c Anusha Rutnam
              Votes:
              28 Vote for this issue
              Watchers:
              24 Start watching this issue

                Created:
                Updated: