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Bug
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Resolution: Unresolved
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Medium
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None
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19
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Minor
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4
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Issue Summary
Following a migration from Jira Server/Data Center to Jira Cloud, issue links do not always render as a smart link.
Steps to Reproduce
- In Jira Data Center, create a new project ABC
- Create issue ABC-1
- Create issue ABC-2 and in the issue description, add text ABC-1, for example
Website is broken, likely related to deployment of ABC-1
- Migrate project ABC to Cloud
- View issue ABC-2 in Jira Cloud
Expected Results
Following a migration, smart links for valid issue keys should be rendered 100% of the time
Actual Results
On some occasions, a smart link is not rendered, and ABC-1 appears as plain text.
This is likely an issue due to a race condition where ABC-1 is not recognised as a valid issue key during migration.
Workaround
Contact Atlassian support
- relates to
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JRACLOUD-78371 Pasting a paragraph or a sentence in the "Multiline Text field" with issue-keys do not render smart links
- Gathering Interest
- mentioned in
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