Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-80605

Mail handler failure notification

    XMLWordPrintable

Details

    • 1
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Summary

      Currently, if the mail handler fails for any reason and the messages stop being processed, the admins are not notified about it and the non-processed messages are stuck in the mailbox until the admin manually checks them.

      Suggestion

      Jira should have a way to notify the admins when the mail handler stops processing messages.

      Workaround

      Currently, the admins need to verify manually the mailbox configured inside the mail handler or test the mail handler to identify that this is no longer authenticated or showing an error.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              1887061f6145 Felipe Francisco
              Votes:
              0 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: