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  1. Jira Cloud
  2. JRACLOUD-80514

Site-level audit logs don't differentiate between Site Access removal and User removal

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      Issue Summary

      Site-level audit logs don't differentiate between Site Access removal and User removal. Both show:
      Author: JIRA
      Event category: user management
      Change summary: user updated
      OPERATION DETAILS: Active / Inactive: Active Inactive

      These are two different actions and should be reflected in the audit logs as such.

      Steps to Reproduce

      1. Go to User Management, select a user and toggle off or on their Site Access
      2. Go to a different user and click the elipses [...] and select Remove user from the dropdown
      3. Go to the site level audit logs and observe that there is a log for each user but the logs themselves don't show any difference in the action taken.

      Expected Results

      Remove site access and removing a user are two different actions and should be reflected in the audit logs as such.

      Actual Results

      Site-level audit logs don't differentiate between Site Access removal and User removal. Both show:

      Workaround

      There are more descriptive logs in the organisation-level audit logs but I think this is an Atlassian Access feature:

        1. image-2023-02-14-17-03-46-621.png
          319 kB
          Anusha Rutnam
        2. image-2023-02-14-16-58-39-129.png
          322 kB
          Anusha Rutnam
        3. image-2023-02-14-16-55-24-042.png
          253 kB
          Anusha Rutnam

            Unassigned Unassigned
            23ef3e30d63c Anusha Rutnam
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              Created:
              Updated:
              Resolved: