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Suggestion
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Resolution: Unresolved
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243
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38
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Problem Definition
Currently, it's only possible to mention individual users using Smart Values:
Jira smart values - users - How to mention another user
Suggested Solution
Add the ability to mention Atlassian Teams using Smart Values, for example like below:
[~accountId:team ID]
Workaround
None. Not ideal but you can mention each user individually in the Team.
Use the Teams API to fetch the team members and mention them individually.
- Add a send web request action, with the Teams API.
- Use the following smart value to mention them:
{{#webresponse.body.results}} [~accountId:{{accountId}}] {{/}}
- is related to
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AUTO-886 Ability to @mention a team in a comment via Automation
- Closed
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JRACLOUD-72893 Ability to mention a team in Jira
- Closed
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JRACLOUD-82731 Use Team field to use in JSM and also send email to team members
- Gathering Interest
- mentioned in
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