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  1. Jira Platform Cloud
  2. JRACLOUD-80134

Ability to mention Team using Smart Values in Automation

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      Problem Definition

      Currently, it's only possible to mention individual users using Smart Values:
      Jira smart values - users - How to mention another user

      Suggested Solution

      Add the ability to mention Atlassian Teams using Smart Values, for example like below:

      [~accountId:team ID]

      Workaround

      None. Not ideal but you can mention each user individually in the Team.

       

      Use the Teams API to fetch the team members and mention them individually.

      • Add a send web request action, with the Teams API.
      • Use the following smart value to mention them:
      {{#webresponse.body.results}}
[~accountId:{{accountId}}]
{{/}}

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              4b7910ae10b4 April Chi
              4326607df174 Yuji Sakai (Inactive)
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                Created:
                Updated: