Uploaded image for project: 'Jira Cloud'
  1. Jira Cloud
  2. JRACLOUD-79432

Using non-destructive site import maps user content based on username and not email.

    XMLWordPrintable

Details

    Description

      Issue Summary

      User content is mapped based on Username and not email address

      Steps to Reproduce

      1. Create a user called admin2 on your server instance (lets say this user has email xyz_user@atlassian.com)
      2. Create some content with this user in the Server instance.
      3. Generate a backup on the server instance
      4. Have a user in Cloud with the username admin2 but with another email (lets say abc_user@atlassian.com)
      5. Perform a Jira site import on the site from the backup from Step 3.
      6. Choose the option to merge users.

      Expected Results

      User Content for user xyz_user@atlassian.com is mapped from Server to Cloud based on email address.

      Actual Results

      User Content for user xyz_user@atlassian.com is mapped from Server to Cloud based on username matching. So the content gets mapped to user with email abc_user@atlassian.com

      Workaround

      Content will be mapped correctly if the usernames match in the Jira Server and Cloud instances.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              vgambhir Vik
              Votes:
              1 Vote for this issue
              Watchers:
              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: