Using non-destructive site import maps user content based on username and not email.

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    • 18
    • Minor

      Issue Summary

      User content is mapped based on Username and not email address

      Steps to Reproduce

      1. Create a user called admin2 on your server instance (lets say this user has email xyz_user@atlassian.com)
      2. Create some content with this user in the Server instance.
      3. Generate a backup on the server instance
      4. Have a user in Cloud with the username admin2 but with another email (lets say abc_user@atlassian.com)
      5. Perform a Jira site import on the site from the backup from Step 3.
      6. Choose the option to merge users.

      Expected Results

      User Content for user xyz_user@atlassian.com is mapped from Server to Cloud based on email address.

      Actual Results

      User Content for user xyz_user@atlassian.com is mapped from Server to Cloud based on username matching. So the content gets mapped to user with email abc_user@atlassian.com

      Workaround

      Content will be mapped correctly if the usernames match in the Jira Server and Cloud instances.

            Assignee:
            Unassigned
            Reporter:
            Vik
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            1 Vote for this issue
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              Created:
              Updated:
              Resolved: