Details
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Bug
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Resolution: Fixed
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High
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None
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10
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Minor
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29
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Description
Issue Summary
Attachments previews embedded in the description field are failing to load intermittently with either "Failed to load" or "Preview unavailable" message.
Steps to Reproduce
As it is intermittent, you might not be able to replicate it.
Expected Results
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Actual Results
This turns out to be a Bento bug. Where the token expires and needs to be refreshed
{ "error": { "code": "JwtAuthoriser:TokenExpiredError", "title": "Token verification failed: jwt expired", "href": "https://api.media.atlassian.com#UnauthorizedError" } }
Workaround
Currently there is no workaround.
Attachments
Issue Links
- relates to
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JRACLOUD-78722 Media copied/pasted from an external private source into the editor is not supported
- Gathering Interest
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BENTO-12433 Loading...
- is cloned by
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BENTO-11256 Loading...