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  1. Jira Cloud
  2. JRACLOUD-78402

Date/Time Picker Custom Field to show Absolute Date in Queue

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Date/Time Picker custom field, while added as a column in Queues, shows only Relative Date. There is no option to switch it to Absolute Date. This is required for JSM customers especially for Incident/Change Requests. 

      For instance, Displaying Relative Date in queue for a Custom Date/Time picker field which captures 'Change Implementation Start/End Time' might be useless, since Agents would prefer to view the Absolute Time rather than Relative Time.

       

      Current Behaviour:

      Date/Time Picker Custom Field in Agent View:

       

      Date/Time Picker Custom Field in Queue View:

        1. image-2022-02-11-13-58-22-117.png
          image-2022-02-11-13-58-22-117.png
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            Unassigned Unassigned
            66a036c522da Makesh Sundar
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              Created:
              Updated:
              Resolved: