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  1. Jira Cloud
  2. JRACLOUD-78402

Date/Time Picker Custom Field to show Absolute Date in Queue

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    Description

      Date/Time Picker custom field, while added as a column in Queues, shows only Relative Date. There is no option to switch it to Absolute Date. This is required for JSM customers especially for Incident/Change Requests. 

      For instance, Displaying Relative Date in queue for a Custom Date/Time picker field which captures 'Change Implementation Start/End Time' might be useless, since Agents would prefer to view the Absolute Time rather than Relative Time.

       

      Current Behaviour:

      Date/Time Picker Custom Field in Agent View:

       

      Date/Time Picker Custom Field in Queue View:

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          Suggestion - JRACLOUD-75515 Enabling Absolute Date for Date Time Picker in the filtered list For queues and Advanced Search

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              Unassigned Unassigned
              66a036c522da Makesh Sundar
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