Date/Time Picker Custom Field to show Absolute Date in Queue

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      Date/Time Picker custom field, while added as a column in Queues, shows only Relative Date. There is no option to switch it to Absolute Date. This is required for JSM customers especially for Incident/Change Requests. 

      For instance, Displaying Relative Date in queue for a Custom Date/Time picker field which captures 'Change Implementation Start/End Time' might be useless, since Agents would prefer to view the Absolute Time rather than Relative Time.

       

      Current Behaviour:

      Date/Time Picker Custom Field in Agent View:

       

      Date/Time Picker Custom Field in Queue View:

        1. image-2022-02-11-13-58-22-117.png
          image-2022-02-11-13-58-22-117.png
          36 kB

            Assignee:
            Unassigned
            Reporter:
            Makesh Sundar
            Votes:
            20 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated: