Date/Time Picker Custom Field to show Absolute Date in Queue

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      Date/Time Picker custom field, while added as a column in Queues, shows only Relative Date. There is no option to switch it to Absolute Date. This is required for JSM customers especially for Incident/Change Requests. 

      For instance, Displaying Relative Date in queue for a Custom Date/Time picker field which captures 'Change Implementation Start/End Time' might be useless, since Agents would prefer to view the Absolute Time rather than Relative Time.

       

      Current Behaviour:

      Date/Time Picker Custom Field in Agent View:

       

      Date/Time Picker Custom Field in Queue View:

        1. image-2022-02-11-13-58-22-117.png
          image-2022-02-11-13-58-22-117.png
          36 kB

              Assignee:
              Unassigned
              Reporter:
              Makesh Sundar
              Votes:
              23 Vote for this issue
              Watchers:
              19 Start watching this issue

                Created:
                Updated: