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  1. Jira Cloud
  2. JRACLOUD-78116

Notification in case email to mail server fails

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    Description

      When an email of size more than 20 MB is sent to the Jira's mail server, the mail is dropped and is not processed further. Error logged internally-

      Message size of 28622234 bytes is larger than the maximum permitted message size (26214400 bytes)

      The sender is sent a bounce email but the Jira's mail handler doesn't inform the forward email address for such a problem.

      Having a functionality to inform the forward email address about such email is a desired feature.

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          Suggestion - JRACLOUD-59400 "Your Mail is Rejected" Notification if mail handler fails to create ticket

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              Unassigned Unassigned
              28e9293e2864 Utkarsh Singh
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