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  1. Jira Platform Cloud
  2. JRACLOUD-77360

MSG email files attachments preview is broken on List View

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      Issue Summary

      .msg files attached to an issue can't be previewed if the attachments are on 'List View'

      Steps to Reproduce

      1. Upload a *.msg. file to an Issue in Jira
      2. Switch the 'Attachments' view to 'List View'
      3. Try to click on the .msg attachment to preview

      Expected Results

      The .msg file is able to be opened to preview

      Actual Results

      The file will show as 'Can't be previewed'

      Interestingly, the preview works if the 'Attachments' view is switched to 'Strip View'

      Workaround

      Switch the 'Attachments' view on the issue to 'Strip view'

              Unassigned Unassigned
              vchoo Vivian C
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                Created:
                Updated:
                Resolved: