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  1. Jira Platform Cloud
  2. JRACLOUD-77242

When the underlying functions required for the rest/api/2/search to complete timeout, the response code is a 500 - Internal Server Error

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      Summary

      In certain conditions, the underlying functions required for the `rest/api/2/search` to complete will time out.
      When that happens the response code is a 500 with Internal Server Error as message.

      Steps to Reproduce

      This can usually be reproduced in significantly big sites.

      Expected Results

      The request returns a status code corresponding to a timeout (for example a 408).

      Actual Results

      The request returns a 500 status code with Internal Server Error as message.

      Notes

      Known conditions leading to this:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              ccurti Caterina Curti
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                Created:
                Updated:
                Resolved: