Groups with lengthy name characters causes 500 errors in the filter subscription

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    • 20
    • Severity 3 - Minor
    • 7

      Issue Summary

      When trying to add a group using a long name to a filter subscription, the user gets a 500 error.

      Steps to Reproduce

      1. Create a filter in Jira
      2. Create a user group including some special characters and with a long name, like "This is the long group name in Jira Cloud that does not work with the Subscription" (>60 characters)
      3. Add users to the group
      4. Go back to Jira and click the magnifier icon at the left of the screen and click Filters
      5. Next to the filter's name, click more(...) > Manage subscriptions
      6. Click the button Add subscription
        1. In Recipients, select the group This is the long group name in Jira Cloud that does not work with the Subscription
      7. Click Subscribe

      Expected Results

      The screen shows the group subscribed to the filter

      Actual Results

      A 500 error is displayed

      Workaround

      Since groups cannot be renamed, create a new group with a shorter name, add the users of the problematic group to this new group and use this group for the filter subscription

            Assignee:
            Yousef Abusamak (Inactive)
            Reporter:
            Rahul Kumar
            Votes:
            15 Vote for this issue
            Watchers:
            28 Start watching this issue

              Created:
              Updated: