Details
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Bug
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Resolution: Fixed
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High
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9
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Severity 3 - Minor
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Description
Issue Summary
Automation e-mails are not being sent when all addresses are placed in the BCC field
Steps to Reproduce
- Add a Send Email action to an automation rule
- Add addressees only to the BCC: field, leave the TO: field blank
- Execute the automation
Expected Results
All addresses in the BCC field receive the e-mail sent by Automation
Actual Results
No e-mail is received
This is what appears in the Audit log:
Workaround
Add at least one e-mail to the TO: field, then the BCC e-mails will receive the message as well
Attachments
Issue Links
- is blocked by
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JSWCLOUD-22617 Migrate to the Atlassian mail service
- Closed
- is related to
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JSWCLOUD-22505 When running a Automation Rule in Jira Cloud containing "Send Email" Component -> TO & CC e-mail addresses don't show up correctly at destination
- Closed