Details
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Suggestion
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Resolution: Unresolved
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None
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2
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21
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Description
Issue Summary
When another user or app updates an issue that is being viewed, the new issue view will update in real-time. However, when an ecosystem item (from an installed add-on) is present on the issue view, this real-time update will not happen.
Steps to Reproduce
- Step 1
Install an add-on which displays an item on the new issue view, e.g. a glance or panel.
- Step 2
While the new issue view is open, trigger an update to the same issue view as a different user either manually or via an app/automation. (e.g. change a field value)
Expected Results
The issue view updates to reflect the change.
Actual Results
The issue view does not update.
Workaround
Manually refresh the page (although as a user you would not know when you need to refresh the page) or to stop this behaviour, uninstall the app(s).
Attachments
Issue Links
- is related to
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JRACLOUD-78008 Enable real time updates even when add-ons are installed
- Gathering Interest
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BENTO-10135 Loading...
- relates to
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BENTO-10340 Loading...