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  1. Jira Cloud
  2. JRACLOUD-76943

New issue view does not update in real-time ( auto-refresh) when an ecosystem glance or panel is present

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    • Resolution: Unresolved
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    Description

      Issue Summary

      When another user or app updates an issue that is being viewed, the new issue view will update in real-time. However, when an ecosystem item (from an installed add-on) is present on the issue view, this real-time update will not happen.

      Steps to Reproduce

      1. Step 1

      Install an add-on which displays an item on the new issue view, e.g. a glance or panel.

      1. Step 2

      While the new issue view is open, trigger an update to the same issue view as a different user either manually or via an app/automation. (e.g. change a field value)

      Expected Results

      The issue view updates to reflect the change.

      Actual Results

      The issue view does not update.

      Workaround

      Manually refresh the page (although as a user you would not know when you need to refresh the page) or to stop this behaviour, uninstall the app(s).

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              Unassigned Unassigned
              benwong@atlassian.com Ben
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              Dates

                Created:
                Updated: