Issue Summary

Attachment section is failing to load

Steps to Reproduce

1. Create a ticket and upload some attachments
2. Now try to access this same ticket

   https://${site_name}.atlassian.net/browse/${issue_key}
   

Expected Results

Section panel with attachments should load just fine for all the users.

Actual Results

The attachment section fails to load for specific users.

ps. This is an issue that affects only specific users. For example, the user "John Doe" can't see the attachments for "ABC-123" but "Jane Doe" can.

Workaround

Currently, there is no workaround for this bug.

Using the old issue view seems to resolve the problem for the affected users. (Deprecated)

https://${site_name}.atlassian.net/browse/${issue_key}?oldIssueView=true